Lotus Liaison
Family Support in Times of Serious Need Across Southeast Asia
When something serious happens to a family member, loved one or expatriate living or travelling in Southeast Asia, knowing what to do next can be difficult — particularly when you are thousands of miles away.
Lotus Liaison provides independent, practical family liaison and on-the-ground support across Southeast Asia.
We assist families dealing with serious incidents involving relatives, expatriates, travellers and long-term residents overseas, including bereavement, missing persons, serious illness, hospitalisation, accidents, welfare concerns and urgent family situations.
Our role is to help bridge the practical gap between the family at home and the authorities, hospitals, embassies, consular services, police, funeral providers and other organisations operating locally.
We are not an embassy, insurance company, legal practice or emergency service. Instead, we provide something different: a trusted person on the ground who can help coordinate what needs to happen.
Experienced People. Trusted Local Support
Lotus Liaison is supported by former New Scotland Yard Detectives with extensive experience working internationally and managing complex and sensitive situations overseas.
That experience is reinforced by established local assets, trusted contacts, professional translators and a carefully developed network across Southeast Asia, built through years of working within the region.
When a family needs help, our strength is the ability to combine experienced international coordination with reliable people on the ground — helping establish facts, communicate across language and cultural barriers, navigate local systems and coordinate practical assistance when it matters most.
Coverage:
Vietnam
Laos
Cambodia
Indonesia
Thailand